Webinar Help — Participating in a Live Webinar

What do I need to view a TA Partnership Webinar?

All you need to participate in a TA Partnership Webinar is a phone, a computer, and an internet connection to join both the audio and visual portions of the event. All audio is transmitted over the phone, and all visuals are transmitted over the Web.

You have the option of joining each event with one of two versions of the Live Meeting Client software: The Live Meeting Client or the Web-based Meeting console.

The Live Meeting Client gives you complete interactivity to share visuals with all other participants in the conference. The Live Meeting Clientis required if you are one of the presenters in the conference and want to move your own slides, share documents, or navigate to Web sites.

The Web-based Meeting console is ideal for participants who are using Macs (Apple Computers), prefer not to install software, or have a slow internet connection. If you choose to view the meeting using the Web-based Meeting console, be aware that aspects of its functionality and layout are different from using the Live Meeting Client software. Specifically, tools referred to in a presentation usually refer to the Live Meeting Client version and may either reside in a different location or be unavailable entirely when using the console version.

Pre-Installing the Live Meeting Client

If you decide you to use the Live Meeting Client, installing the requisite software before the event will save you time when you join, as it can sometimes take  up to ten minutes to download onto your computer.

All participants will need to visit Microsoft Office Live Meeting page to ensure that they have the latest version of the seminar software installed. This Web site will check your system to make sure it is ready to use Microsoft Office Live Meeting. If you haven’t already installed Live Meeting you will be prompted to do so.

  1. Make sure that your pop-up blocker is disabled:
    • In Internet Explorer, click “Tools”; click “Pop-up Blocker”; click “Turn Off Pop-Up Blocker”
    • In Mozilla Firefox, click “Tools”; go to the “Content” tab; uncheck “Block pop-up windows”; click “OK”
    • For other internet browsers, you can use the “Help” feature to learn how to turn off pop-up blockers.
  2. 2. Click the blue “Accept, Install, and Join” button
  3. 3. Click “Run” for both of the command boxes that open to download and install the software
  4. Contact your IT administrator if you need assistance or permission to install the software. The software installation process can take up to 20 minutes to complete, so please download and install the software early to avoid any problems or delays on the day of the event.

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How do I register for an event?

To register for a scheduled event:

  1. Go to the Webinar page.

  2. In the Upcoming Webinar Calendar list, click Register for this event next to the event you wish to attend.
  3. When you complete the form, click Submit.
  4. If you are directed to the Webinar Registration – Thank You page, your registration has been received. You will receive an email the day before the event which will include instructions on how to join the event and a copy of the presentation slides.

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How do I join an event?

To fully participate in an event, you must call in over the phone as well as log in via the Web.

To hear the presenters and join in discussion:

Use the information below to join the audio portion of the conference:

  • Dial-In Number: 1-800-503-2899
  • Audio Conference ID: 1384349

To see PowerPoint slides and view other shared materials:

  1. Join the conference at its scheduled start time by following the link in the email you received the day before the event.
  2. If you have already downloaded and installed the Live Meeting Client software, you will be placed into the event, which will open in a new window. Enter your name, email address, and company/organization name, and click “Continue.” 
  3. If you have not already downloaded and installed the Live Meeting Client software, you will have a choice to join with either theLive Meeting Client or the Web-based Meeting console.
    1. To join via the Live Meeting Client, click the blue “Accept, Install, and Join” button, and click “Run” for both of the command boxes that open. When the event opens in a new window, enter your name, email address, and company/organization name, and click “Continue.”
    2. To join via the Web-based Meeting console, click the “Accept and Use” button at the bottom of the page. When the event opens, enter your name, email address, and company/organization name, and click “Continue.”

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How can I get more help?

If you experience any problems downloading the software or joining a conference, please contact Yorkmit Mendieta at [email protected], or contact Live Meeting technical support at 1-866-493-2825.