Evaluating Systems of Care

Effective systems of care concern themselves with quality issues. Quality has to do with whether what is being done is improving the lives of the children and families being served. This is a question that needs to be addressed continually.

Evaluation is a management mechanism to track progress, measure quality, and make adjustments as needed. Evaluation gauges the value or significance of the system of care, and its findings guide policy at the governance level. System of care communities are encouraged to develop continuous quality improvement processes and are provided technical assistance and resources in their efforts. In this section you will find articles discussing various ways of assessing and evaluating processes in order to improve systems of care.